Last Updated: [12/16/2022]
1.1. We may collect, store and use two types of information about our users: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Site.
Personally Identifiable Information (“PII”) refers to information that lets us know the specifics of who you are, such as, for example:
– Your name, company, email address, phone number, billing address, and shipping address
– Your Aura Skin & Body user ID and password (if applicable)
– Credit card information (if applicable)
– Any account-preference information you provide us
– Your computer’s domain name and IP address.
When you engage in certain activities on this Site, such as when you establish or update an account, make a purchase or request information maintained in private files on our secure Web server and our internal system, and fill out a survey or send us feedback, we may ask you to provide certain information about yourself. If you elect to engage in these activities, we may ask that you provide us personal information, such as your name, mailing address, e-mail address, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site in several ways. We use “Log files” to track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Additionally, “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
1.2. Do Not Track: Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Using Your Information
2.1. We gather navigational information about where you go on our Site. This information allows us to see which areas are most visited. This helps us improve the quality of visitors’ online experiences by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected which will provide information regarding your use of our Site (such as the time of your last visit to a page on our Site).
2.2. When you register for services or purchase any product or service from us, we may ask for Personally Identifiable Information, such as your email address, address, and credit card information. Credit card information is only used in processing your transaction. Please note that we may use a third party payment processing merchant to process your payments.
2.3. We may use your information to process any transaction, inquiry or promotion that you initiate with us, and provide you with advertising tailored to your interests. We maintain a record of your product or service interests, purchases and whatever else might enable us or our business partners to enhance and personalize your experience on this Site and to provide you with offers, promotions or information that we believe may be of interest to you. In addition, we monitor use of the Site and traffic patterns to improve the Site design and the products and services we offer as well as to determine what offers, promotions or information to send to you. We use the information obtained from you to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.
Disclosing Personal Information
3.1. We may disclose your information to any of our employees or officers insofar as reasonably necessary for the purposes set out in this Policy. We may also disclose your information to any member of our group of companies (this means our affiliates, subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this Policy.
3.2. We may engage third party companies and individuals to perform services on our behalf (e.g., without limitation, software maintenance services, payment processing services, e-mail service providers, delivery services, database management, web analytics and other services). These third parties may have access to your Personal Information.
3.3. If you do provide us Personally Identifiable Information to us, either directly or through a reseller or other business partner, we will:
- take commercially reasonable precautions to protect the information from loss, misuse and unauthorized access, disclosure, alteration and destruction; and
- NOT use or disclose the information except:
- as necessary to provide services or products you have ordered, such as (for example) by providing it to a carrier to deliver products you have ordered;
- in the aggregate with other information in such a way so that your identity cannot reasonably be determined (for example, statistical compilations).
In addition, we may disclose your information:
- to the extent that we are required to do so by law;
- in connection with any ongoing or prospective legal proceedings;
- in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
- to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
3.4. We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide some of our services through contractual arrangements with affiliates, services providers, partners and other third parties. We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control. We may provide Non-Personally Identifiable Information about your traffic patterns, purchases and related site information to third party advertisers, but these statistics do not include any Personally Identifiable Information.
3.5. Aura Skin & Body’s website services are hosted by AWS, an enterprise web publishing platform. All Information obtained and stored by Aura Skin & Body’s Site is processed and stored on servers that are owned and operated by Aura Skin & Body. You can read more about how Aura Skin & Body uses your Personal Information at https://auraskins.com/index.php/privacy-policy/.
3.6. We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here.
You can also opt-out of Google Analytics here.
3.7. As described, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.
You can opt out of targeted advertising by editing your account settings on each platform:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.
International Data Transfers
4.1. Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
4.2. Notice to European Union users. Aura Skin & Body’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) to the United States. By providing personal information to us, you are consenting to its storage and use as described herein.
Security of Your Personal Information
5.1. We will take commercially reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
5.2. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
5.3. All electronic financial transactions entered into through our Site (if applicable) will be protected by encryption technology.
5.4. You acknowledge that the transmission of information over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. While we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
5.5. You are responsible for keeping the password you use for accessing our Site confidential; we will not ask you for your password (except when you log in to our Site).
5.6. Notice to California Residents. Subject to certain limits under California Civil Code § 1798.83, California residents may ask us to provide them with (i) a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, and (ii) the identity of those third parties. To make this request, California residents may contact us as specified in the “Contact Us” section.
5.7. Notice to European Residents. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the contact specified in section 7.1. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
6.1. We may update this policy from time to time by publishing a new version on our website.
6.2. You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3. We may notify you of changes to this policy by email or through the private messaging system on our website.
Questions/Changes in Policy
Aura Skin & Body
3911 Old Lee Hwy Unit 42E
Fairfax, VA 22030
8.2. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly in that case.
8.3. Third parties that have content embedded on Aura Skin & Body’s Site, such as a social feature, may set cookies on a user’s browser and/or obtain information about the fact that a web browser visited a specific Aura Skin & Body website from a certain IP address. Third parties cannot collect any other Personally Identifiable Information from Aura Skin & Body’s Site unless you provide it to them directly. Cookies may also be used to aid in Aura Skin & Body’s marketing efforts. Third-party vendors, including Google, show our ads on sites across the Internet. Aura Skin & Body and these third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to your visits. Aura Skin & Body collects and uses data to identify trends in the usage of our Site. Such information is only used internally with Aura Skin & Body.
8.4. We may use an outside ad serving company to display banner advertisements on our Site. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party ad server with any of your Personally Identifiable Information or information about your purchases. We and our third party ad server will collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Site in the same manner as above, but we will not disclose any Personally Identifiable Information to them.
9.2. Our Site is not directed at children. You must be at least 13 years old to have our permission to use this Site. Our Policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 13 years of age.
9.3. You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, e-mail address, etc.) in the discussion forums or other public areas on this Site (if any), that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information. Any submissions to chat rooms or other public areas on this Site (if any) are accepted with the understanding that they are accessible to all third parties. If you do not want your comments to be viewed by third parties, you are advised not to make any submissions. Ultimately, you are solely responsible for maintaining the secrecy of your password and/or account information. Please be careful and responsible whenever you are online.